Today, a salutary lesson in business planning and customer service. This is a story which my good friend Darren likes to tell; about his father-in-law, John. I’ve met John several times. He’s now in his 70′s, still thoroughly full of life, and a ‘mad inventor’ type of chap. John has had more hare-brained schemes, inventions [...]
Filed under: people skills, retail, sales, service | Tagged: business, choice, customer service, retail, sales, service, start your own business | Leave a Comment »
