An open letter to the public sector

Dear public sector employees, I am writing this on the eve of what promises to be the harshest budget in thirty years, possibly in living memory. It certainly needs to be. And I notice that some of the more militant unions; Unite, for example, are already flexing their muscles ready for a summer of discontent. [...]

Turning a hobby into a business

New entrepreneurs, on the cusp of starting their own businesses, generally fall into two categories: People with no idea what to do, but the urge to try something new People with a brilliant/hare-brained idea, but no idea how to execute it In the second category are a fabulous breed of people: the hobbyists. Turning a [...]

Into the Fox’s Lair 2010

Off to Leicester last week for my annual pilgrimage to DeMontfort University, where the business studies courses include a ritual called Fox’s Lair – a thinly disguised version of TV favourite dragon’s Den. Teams of students put together a business idea, draw up a plan and present it to the Dragons – no, I mean [...]

Budget 2010 Review

I wanted to scribble a few words down about the Budget, but this year that’s proving to be harder than usual. I should say, I’ve got some experience in this area – I have covered budget day for various press outlets and websites since 1995, so I’ve been down this road before. Since 1995, much [...]

How to trash a company’s reputation in 2 weeks

Corporate reputation matters (just ask Toyota!). It takes very little effort to keep customers happy; yet many companies seem to have such disdain for their clients that they just can’t be bothered to solve little problems effectively. But the customer is fighting back. Thanks to social networking sites like Facebook, blogs (like this one) and [...]

Do you have to be cruel to be kind?

I’ve just read this interesting piece from the New York Times, and I’d like you to read it before you carry on here. It’s an interview with George Cloutier, renowned in the US as “The Turnaround Ace”. I think some of what he says is true, and other points are so far off the mark [...]

Snow joke, and other bad puns…

I was going to try really hard not to write about the snow, but what the heck. I wrote about it in February last year when we were surprised (again); and since I had two days of cabin fever last week and we’re due another dousing, I reckon it’s time to think about it again. [...]

So who’s going to save us?

There’s a big difference between the political classes and the great British public. Politicians are still trying to put a gloss on our heinous economic situation- refusing to admit that we need drastic cuts from somewhere. That’s what happens when there’s an election round the corner. The Great British Public, however, aren’t so stupid. In 2009, [...]

Farewell, then, the noughties… what’s 2010 got in store?

Well, this is probably my last post of not just the year, but a whole decade. And that gives us quite a lot to look back on; here’s a list from off the top of my head. They’re largely negative, but that’s only because it’s bad things which make the news… the biggest debt pile [...]

Reasons to be cheerful

It’s been a heck of a week for me. I took my first sick day of the year with a godawful dose of the black death, cholera, flu ManFlu; just when we were gearing up for a major day of filming with clients on Friday. Never mind -  all went well. Besides, it’s that time [...]