As everyone will have noticed, it’s been a bit hot and sticky recently. This means several things:
As Brits, we naturally fall into reminiscing about the good old days, when it just used to rain miserably
We notice that it’s more likely to be sunny on weekdays and rain at weekends (this is in fact true, and [...]
Filed under: current affairs, presentation | Tagged: business, entrepreneur, entrepreneurship, etiquette, heat, NHS, presentation, start a business, weather | Leave a Comment »
Regular readers (yes, you, Mum) will know that I spend a fair amount of time here banging on about customer service. Today, I doff my cap in honour, because I’ve got a guest writer in to tell his story. Eamonn O’Rourke is a great friend of mine – and mighty funny too. So pop the [...]
Filed under: people skills, sales, service | Tagged: service, customer service, business, CRM, entrepreneurship, start a business, run a business, entrepreneur, customer satisfaction, ebay, eBay business, shed, gardening, inventor, inventions, industrial revolution | Leave a Comment »
I’m a writer. I do words, innit. Pictures and graphics, however, are a magical world, into which my clumsy fingers have no right to delve. Still, I do occasionally have to mess about with photos, and luckily there is now a plethora of online graphics tools which mean I don’t have to buy expensive photo-editing [...]
Filed under: technology | Tagged: business, drpic, effects, entrepreneur, entrepreneurship, fixpicture, fotoflexer, graphics, graphics editing, istockphoto, photo, photo editing, photoxpress, picjuice, picnik, picture editing, pictures, pixlr, reshade, run a business, start a business, visuals | 1 Comment »
It’s been a fairly lazy start to the week – I had a lovely long weekend in Belfast, visiting friends and godchildren.
Along with family stuff, I got a little time to whiz round the city. As a Londoner who grew up in the 1970s and 1980s,and hadn’t been for over a decade, I heartily recommend popping [...]
Filed under: Uncategorized | Tagged: belfast, business, entrepreneur, entrepreneurship, H&W, Harland and Wolff, heavy industry, industry, manufacturing, run a business, shipbuilding, Shorts, start a business | Leave a Comment »
I am watching a manufacturing edifice come crumbling down. As I write, the future of General Motors, a global manufacturing behemoth, hangs in the balance. At least, that’s what the media and politicians would like you to think. There’s a lot of kudos in last-minute rescues, so let’s not pretend all is lost.
GM is not going [...]
Filed under: current affairs, finance, sales | Tagged: build a business, business, depression, downturn, entrepreneur, entrepreneurship, general motors, GM, recession, run a business, start a business, unions | 3 Comments »
Today, dear reader, you find me on the beach. Only in the UK – I’m going green. (And cheap. The great thing about the environment is that it gives the impoverished middle classes an excuse not to mention money. We can say we’re staying in Britain this year because of a commitment to reducing global [...]
Filed under: Uncategorized | Tagged: Britain, business, downturn, entrepreneur, entrepreneurship, environment, Facebook, holiday, linkedin, local economy, recession, run a business, seaside, start a business, twitter, vacation | Leave a Comment »
Mostly, this blog deals with my personal experiences of running a business. Today, though, instead of taking you to my office, I’d like to take you home. To sunny Sydenham in South London, for a quick look through my local lens at supermarket giant Tesco.
Tesco has an astonishing position at the top of the retail [...]
Filed under: business heroes, marketing, retail, sales, service | Tagged: business, business survival, CRM, entrepreneur, entrepreneurship, innovation, retail, run a business, start a business, supermarket, Terry Leahy, tesco | 2 Comments »
When I sat down with the nice people at Microsoft, well over a year ago, to discuss their supporting this blog; they made only one stipulation.
They didn’t want me to relentlessly plug their products. I didn’t have to exclusively write about technology, either. All I had to do was be honest about the reality of [...]
Filed under: Uncategorized | Tagged: business, entrepreneur, entrepreneurship, facilities, Microsoft, office, office space, recession, run a business, start a business | 1 Comment »
I spent some of this sunny weekend stretched out in the lovely park over the road from my house, with a good book. A very good book, in fact: journalist Misha Glenny’s “McMafia”, a global investigation into organised crime. Whilst Glenny tells a ripping story with great style, there is an undertone of despair in [...]
Filed under: technology | Tagged: 419 scam, antispam, antivirus, business, cybercrime, ebay, entrepreneur, entrepreneurship, mcmafia, misha glenny, online, online security, run a business, security, start a business | Leave a Comment »
On Wednesday, I was lucky enough to attend the first of the 2009 series of Digital Dinners, an informal (i.e. quite boozy) gathering of people who work in my business – the digital communications industry. It’s a great place to meet a small number of players and actully get a chance to speak to everyone; [...]
Filed under: current affairs, finance, retail, sales | Tagged: british business, business, entrepreneur, entrepreneurship, environmental issues, environmentalism, green, green business, jaguar, motor industry, motoring, paul walsh, recession, recovery, run a business, start a business, tata | 1 Comment »
