Posted on February 22, 2010 by Nick
Corporate reputation matters (just ask Toyota!). It takes very little effort to keep customers happy; yet many companies seem to have such disdain for their clients that they just can’t be bothered to solve little problems effectively. But the customer is fighting back. Thanks to social networking sites like Facebook, blogs (like this one) and [...]
Filed under: PR, current affairs, finance, marketing, people skills, retail, sales, service | Tagged: blog, brand values, branding, business, crisis management, crisis PR, crowdsourcing, customer service, entrepreneur, entrepreneurship, Facebook, KwikFit, PR, public relations, reputatin management, reputation, run a business, social media, start a business | 3 Comments »
Posted on November 4, 2008 by Nick
There’s quite an argument going on at the moment about social networking websites (like Facebook and Bebo) and their role in the workplace. In the red corner are the HR departments of several large companies. They’re convinced that employees are wasting time surfing these websites for spurious purposes, like arranging waterfights or watching videos of [...]
Filed under: marketing, people skills, sales, technology, tips | Tagged: business, business network, business networking, business scene, communication, Demos, ecademy, entrepreneur, entrepreneurship, Facebook, linkedin, networking, networks, ning, run a business, social network, start a business, TUC | 1 Comment »
Posted on March 31, 2008 by Nick
A couple of posts ago, I mentioned my foolhardy decision to move office. I have, of course, opened up a can of worms, but it’s all part of the process of running a business. I do, however, have to do some serious thinking, and as well as embarking on a world tour of what were [...]
Filed under: technology | Tagged: backup, CRM, Facebook, hosted solutions, hosting, internet, Messenger, online, storage, technology | Leave a Comment »
