Do you have to be cruel to be kind?

I’ve just read this interesting piece from the New York Times, and I’d like you to read it before you carry on here. It’s an interview with George Cloutier, renowned in the US as “The Turnaround Ace”. I think some of what he says is true, and other points are so far off the mark [...]

Get paid fast – without spending a penny

I once conducted an interview with a chap from the Better Payment Practice Group. They’re a lobbying group who represent the small business community; and their raison d’etre is to help small businesses improve their cashflow by getting paid on time. Much of their work – and the bit which gets the most media attention [...]

VAT down to 15%: send out those invoices fast!

Hi all, As you now no doubt know, VAT has been reduced (on most products and services) to 15%; from December 1st 2008; for at least a year. If you provide a service to your clients (as I do), get your invoices out fast! The essential fact here is that the applicable date is the [...]

Chasing the money

Today I had one of those nasty conversations you have to have from time to time, when a client is being somewhat reticent about paying their bills. It went fine, and it’s nothing I haven’t faced before; but it made me think that perhaps it’s time to write a few words on the subject of [...]

Listmania- Ten great online business services

Everyone loves lists, and every now and then I’m going to compile one. It’s what slightly obsessive men do on a Sunday afternoon instead of putting their CD collections in alphabetical order. Here’s a list of ten wonderful online business services. Get networking. I mean business networking, not laying computer cables. LinkedIn has stormed ahead [...]