Posted on March 22, 2010 by Nick
Have you ever watched that extraordinary business TV show, “Mary, Queen of Shops”? In it, retail guru Mary Portas dispenses her wisdom to struggling shops around the country. I’m always impressed when TV pundits put their reputations on the line with real, sound advice; and Mary is a triumph. But I remember one episode of [...]
Filed under: retail, sales, service | Tagged: business, business advice, business process, business skills, customer service, entrepreneur, entrepreneurship, mary portas, mary queen of shops, production line, restaurant, retail, run a business, running a business, service, small business, start a business, start your own business, time management | 1 Comment »
Posted on December 15, 2009 by Nick
What, I wonder, is the corporate party season going to be like this year? A friend of mine, who works for one of the big merchant banks, tells me that he’s not allowed to have a Christmas party. In fact, his company is so paranoid about bankers being seen as profligate that he’s been told [...]
Filed under: PR, people skills, retail, sales, service | Tagged: business, catering, christmas party, competition, competitiveness, customer service, entrepreneur, entrepreneurship, hospitality, marco pierre white, PR, reputation, restaurant, run a business, service, start a business | 2 Comments »
Posted on June 2, 2008 by Nick
In my last posting, I hinted at my fondness for long lunches. No sooner had I made my gastronomic passion public (well, it’s pretty obvious to anyone who has met me, but I am trying to go running a few evenings a week, OK?) than this article appeared about one of my favourite restaurants, the [...]
Filed under: marketing, retail, sales, service | Tagged: business, catering, food, marketing, restaurant, retail, sales | Leave a Comment »
Posted on March 6, 2008 by Nick
Scroll a couple of posts back, and you’ll see that I spent the early part of this week on a rather fruitless jaunt to New York. Having decided to enjoy my time there anyway, I was lucky enough to eat at one of the city’s finest fish restaurants. Let’s give them a plug- it’s Esca. [...]
Filed under: people skills, service | Tagged: career, people skills, restaurant, service, waiter | Leave a Comment »
