People buy from people

Look at this merry lot. Is it the last day of the Oktoberfest? A leaving party, perhaps? No – it’s the London Area Communicators Group monthly meetup (run by the inestimable Matt O’Neill). Every industry has networking groups, and I truly believe that these gatherings are the lifeblood of business. When I first started out, [...]

Smart business? Pas dans mon backyard!

A very amusing story caught my eye; covered in the business pages of several newspapers today. A property company called Drivers Jonas has been ordered by a French court to pay damages to the organisers of a property conference for what has been deemed to be ‘parasitical’ behaviour. Basically, rather than buy a stand at the [...]

Do you have to be cruel to be kind?

I’ve just read this interesting piece from the New York Times, and I’d like you to read it before you carry on here. It’s an interview with George Cloutier, renowned in the US as “The Turnaround Ace”. I think some of what he says is true, and other points are so far off the mark [...]

Battle of the brands

There’s a war going on out there. And it’s happening right in front of your eyes. Strangely, the main protagonists of this epic battle are, amongst others, an opera singer and a family of russian meerkats. I’m talking, of course, about the insane level of competition between price comparison websites. Ask yourself this: when did [...]

A picture paints a thousand words…

Did you know that the war in Iraq has so far cost fifteen times more than Africa’s entire debt to the West? Or six times more than it would cost to feed and educate every child on the planet for five years? These are the statistics posited by David McCandless’ “Billion-Dollar-O-Gram”, which I found thanks [...]

The Songbird croaks at Canary Wharf

If, like me, you’re doing your best to run a business under difficult economic circumstances, spare a thought for Songbird, the majority owner of that mighty symbol of capitalism, Canary Wharf. Last week, Songbird pulled in the largest ever equity raising in the British property industry in order to stave off bankruptcy: tapping new investors [...]

Online retailing shouldn’t be the Wild West

Do you run a business selling online? I don’t, but I know lots of people who do. Some are large companies who have added online sales to their standard face-to-face or retail sales effort. Others are one-man-bands; people who have a day job, but have then turned an interest or hobby into a business in [...]

First impressions

We had an interesting discussion in the office on Friday. We were editing some video interviews; as part of a project for which we’ve shot several (over 100) different individuals. We decided that one of the interviewees in the batch was a bit useless – but nobody could quite put their finger on why. He [...]

Great communications for challenging times

I want to tell you today about a great colleague and friend of mine, Matt O’Neill, who now runs a cracking communications company, Modcomms (if you run change management or corporate communications programmes, do get in touch with him – he is absolutely first class). We have given each other advice, work and contacts for [...]

Business needs upheaval, just like politics

If you’ve read this blog for any length of time, I hope I’ve been broad enough in my declared opinions for you not to be able to guess which way I vote in political elections. After all, that’s nobody’s business but my own. I’m not going to tell you here how I voted on Thursday [...]