As everyone will have noticed, it’s been a bit hot and sticky recently. This means several things:
As Brits, we naturally fall into reminiscing about the good old days, when it just used to rain miserably
We notice that it’s more likely to be sunny on weekdays and rain at weekends (this is in fact true, and [...]
Filed under: current affairs, presentation | Tagged: business, entrepreneur, entrepreneurship, etiquette, heat, NHS, presentation, start a business, weather | Leave a Comment »
Regular readers (yes, you, Mum) will know that I spend a fair amount of time here banging on about customer service. Today, I doff my cap in honour, because I’ve got a guest writer in to tell his story. Eamonn O’Rourke is a great friend of mine – and mighty funny too. So pop the [...]
Filed under: people skills, sales, service | Tagged: business, CRM, customer satisfaction, customer service, ebay, eBay business, entrepreneur, entrepreneurship, gardening, industrial revolution, inventions, inventor, run a business, service, shed, start a business | Leave a Comment »
I’m a writer. I do words, innit. Pictures and graphics, however, are a magical world, into which my clumsy fingers have no right to delve. Still, I do occasionally have to mess about with photos, and luckily there is now a plethora of online graphics tools which mean I don’t have to buy expensive photo-editing [...]
Filed under: technology | Tagged: business, drpic, effects, entrepreneur, entrepreneurship, fixpicture, fotoflexer, graphics, graphics editing, istockphoto, photo, photo editing, photoxpress, picjuice, picnik, picture editing, pictures, pixlr, reshade, run a business, start a business, visuals | 1 Comment »
It’s been a fairly lazy start to the week – I had a lovely long weekend in Belfast, visiting friends and godchildren.
Along with family stuff, I got a little time to whiz round the city. As a Londoner who grew up in the 1970s and 1980s,and hadn’t been for over a decade, I heartily recommend popping [...]
Filed under: Uncategorized | Tagged: belfast, business, entrepreneur, entrepreneurship, H&W, Harland and Wolff, heavy industry, industry, manufacturing, run a business, shipbuilding, Shorts, start a business | Leave a Comment »
As I write, London is yet again under the cosh of a tube strike.
It’s a proper pain for me. We have eight guests turning up for a TV studio session – studios which don’t come cheap, and don’t come with a refund, either.
I am a huge fan of London’s transport system. Our buses have improved [...]
Filed under: current affairs, mobile | Tagged: business, entrepreneur, entrepreneurship, politics, run a business, start a business, travel, tube strike, unions, work, work from home | 2 Comments »
If you’ve read this blog for any length of time, I hope I’ve been broad enough in my declared opinions for you not to be able to guess which way I vote in political elections. After all, that’s nobody’s business but my own.
I’m not going to tell you here how I voted on Thursday (although [...]
Filed under: current affairs, finance, marketing, sales, service | Tagged: british politics, business, business and politics, business survival, customer service, depression, downturn, economic recovery, economy, election, entrepreneur, entrepreneurship, european election, general election, marketing, recession, recovery, run a business, sales, start a business, turnaround | Leave a Comment »
I am watching a manufacturing edifice come crumbling down. As I write, the future of General Motors, a global manufacturing behemoth, hangs in the balance. At least, that’s what the media and politicians would like you to think. There’s a lot of kudos in last-minute rescues, so let’s not pretend all is lost.
GM is not going [...]
Filed under: current affairs, finance, sales | Tagged: build a business, business, depression, downturn, entrepreneur, entrepreneurship, general motors, GM, recession, run a business, start a business, unions | 3 Comments »
Today, dear reader, you find me on the beach. Only in the UK – I’m going green. (And cheap. The great thing about the environment is that it gives the impoverished middle classes an excuse not to mention money. We can say we’re staying in Britain this year because of a commitment to reducing global [...]
Filed under: Uncategorized | Tagged: Britain, business, downturn, entrepreneur, entrepreneurship, environment, Facebook, holiday, linkedin, local economy, recession, run a business, seaside, start a business, twitter, vacation | Leave a Comment »
Mostly, this blog deals with my personal experiences of running a business. Today, though, instead of taking you to my office, I’d like to take you home. To sunny Sydenham in South London, for a quick look through my local lens at supermarket giant Tesco.
Tesco has an astonishing position at the top of the retail [...]
Filed under: business heroes, marketing, retail, sales, service | Tagged: business, business survival, CRM, entrepreneur, entrepreneurship, innovation, retail, run a business, start a business, supermarket, Terry Leahy, tesco | 2 Comments »
